TopTix was one of the very first suppliers to develop true self-select ticketing via client venues’ web sites. We continue to lead the way in developing ever more sophisticated technologies to manage and automate our clients’ internet sales channel(s) and provide ever greater levels of service to their customers.

SRO4 provides a fully-integrated online toolset (called eSRO) that includes a Content Management System, calendar/performance listing functions, diagnostics/tracking tools and eCRM (providing the customer with access to their account details so that they can manage their profile and preferences, forward and resell tickets etc.).

eSRO is full-customisable by our clients using a ‘wysiwyg’ (what you see is what you get) application that does not require any HTML skills or specialist training to develop well designed and graphically rich pages for all relevant information.

The most exciting feature of SRO4 is that all of the functionality available to box office staff can be brought out online. This allows for a much richer online experience for your customers, with complex packages, promotions and dynamically created variables being automatically offered and applied without any human intervention.

Standard Features  (Highlights)

• Sell tickets and merchandise online, reserve inventory, and promote upcoming events
• Process multiple items in a single transaction (Shopping Basket)
• Sell and renew memberships online
• Renew season tickets and subscriptions online, and/or add clients to relevant waiting lists
• Collect donations to campaigns
• Capture customer information and automatically create/populate their CRM record
• Accept payments by credit card, gift cards, loyalty points, coupons, auto-direct debit, or through external Online Payment Services
• Automatically email confirmation letters & administrative reports
• Print at home tickets – which can be dynamically produced with customised promotions relating to the specific transaction and/or the customer’s profile

Advanced Features  (Highlights)

• Create dynamic promotions that are triggered by the customer’s activity on the site, their CRM record and/or sales history, their profile, the time of day, ticket availability, demand (the possibilities are endless) and which are automatically presented to the customer in a format that you can design and dictate
• Look and feel customizability: modular screen structure for easy design of various interfaces; dynamic style editing (CSS) of the site's visual appearance
• Multiple languages are fully supported: not only captions, messages and alerts, but the data itself is automatically translated
• Proprietary SQL Profiler for analyzing and monitoring server activity
• High performance tools (caching, Network Load Balancing support etc.)
• Request Filter for protecting eSRO sites from overloading due to excessive user requests
• Monitoring tools for tracking the activities of users and sales made through the site
• IFrame integration for plugging eSRO into existing web sites

To learn more please drop us a line via info@toptix.com or find your local representative.