MANAGE ALL GUEST, MEMBER AND GROUP VISITS SWIMMINGLY WITH SRO!

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Streamline ticket sales, group scheduling, cafe and merchandise management through a single system. SRO helps you increase efficiency and make more informed business and marketing decisions.

The browser-based CRM portal is designed to centralize all front-end sales and back-end operations. SRO interoperates with third party systems to support such functions as business intelligence, marketing automation and integration with social media outlets.

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Schedule groups, private tours and timed events with ease
  • Create an unlimited number of activities in a visit plan
  • Change group details anytime including time tables, guides and meals


Maintain customer relations (CRM) through a single customer record
  • Gain full visibility into customer, group, member and donor activities
  • Create customized marketing campaigns leveraging the reports wizard and data analysis tool


Control flow of guests including timed admissions
  • Bar code tickets, member cards or mobile RFID access control
  • Enable patrons to print tickets at home


Sell box office items through all customer touch points
  • One system to sell tickets, merchandise, vouchers onsite, online and via resellers and third-party distributors
  • Responsive web-design to facilitate transactions from PC, tablet or mobile device


Create and manage memberships anytime, anywhere
  • Process membership renewals and benefits from any point-of-sale outlet
  • Enable patrons to renew and upgrade memberships themselves


Make fundraising a seamless part of patron engagement
  • Tribute gifts, anonymous donations and flexible payment plans
  • Constituent relationship management


Manage catering and retail operations through the central CRM
  • Extend box office sales to your bars and cafes including membership and subscription renewals
  • Set dynamic sales prompts triggered by customer account activity or membership status

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Request The SRO Platform Overview Document


Learn more about SRO including the rules-based engine that enables you to set dynamic pricing and resource allocations that respond to hundreds of variables including capacity, date, time and patron status.

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