SRO is designed to simplify the sales process and optimize every customer engagement opportunity.
The Single Basket Approach
facilitates the sale, reservation or management of any item within the system.
Adding customer details and payments is done in the basket to minimize the number of clicks required to process a transaction.
The Rules-Based Engine allows you to configure rules around any business decisions, including: pricing, promotions, commissions, fees and fulfillment. Practically every element in SRO can be dynamically modified according to demand, yield, availability, customer status and distribution channel. All details are instantly calculated and factored into the price, allowing you to create scenarios that optimize revenue potential and maximize customer satisfaction.
Use the Rules-Based Engine to set dynamic pricing and conditions for discounts.
The Document Designer is used to create personalized, customer-facing documents that are fully branded for organizations including tickets, vouchers, forms, donor letters and confirmation emails with special offers.
The Hall Designer is a visual drag & drop tool with flexible options for creating halls, auditoriums, arenas and conference rooms.
Loyalty – SRO introduces a points program aimed at promoting repeat business (through Loyalty Points) as well as providing your organization with a way to gauge a patron’s organizational value over time (Quality Points). Administrators may use the Rules-Based Engine to determine when and how patrons may earn Loyalty Points or Quality Points.
Online Purchase Experience – All products that are sold at the box office can also be sold over the Internet including tickets, membership cards, merchandise and gift vouchers.
The supplied interface and design can be modified as appropriate.
Using iFrame Integration with the main content site.
Using the API supplied with the system to configure the sales process and promote all services.
SRO ensures a seamless patron experience at every touch point
Responsive Web Design
Has the look and feel of your branded web site, whether on a PC, tablet or mobile device.
Social Media Integration
Members can use their Facebook and Google credentials to log into your web portal.
In the lobby or at remote locations, kiosks can be deployed for direct ticket sales or delivery.
SRO works with your access control requirements, whether standard tickets, member cards or mobile RFID.