SRO is designed to simplify the sales process and optimize every customer engagement opportunity.
Adding customer details and payments is done in the basket to minimize the number of clicks required to process a transaction.
For example, “what is the cost of a top price ticket to the opening night of the opera, bought online, to be mailed to an address in Boston between 10 and 10:30 am on the first day that tickets are sold? By the way, the customer buying the ticket has earned over 500 loyalty points in the last 6 months so you should offer a series subscription with a 10% reduction off.” All details are instantly factored into the pricing equation.
Use the Rules-Based Engine to set dynamic pricing and conditions for discounts.
Online Purchase Experience – All products that are sold at the box office can also be sold over the Internet including tickets, membership cards, merchandise and gift vouchers.
SRO ensures a seamless patron experience at every touch point
Has the look and feel of your branded web site, whether on a PC, tablet or mobile device.
Members can use their Facebook and Google credentials to log into your web portal.
In the lobby or at remote locations, kiosks can be deployed for direct ticket sales or delivery.
SRO works with your access control requirements, whether standard tickets, member cards or mobile RFID.